Terms of Service
Last updated: October 1, 2026
These terms govern your company's use of CaldaPro. By creating an account or using the service, you agree to them on behalf of your company. Questions? Email hello@caldapro.com.
Agreeing to these terms
The company owner accepts these terms in the app before using CaldaPro, on behalf of the company. We keep a record of who accepted, when, and which version. When we make a material change, the owner is asked to accept the new version.
Your account
The company owner is responsible for the account and for everyone they invite. Keep sign-in accounts secure, give people only the access they need, and remove users who leave. Tell us promptly if you suspect unauthorized access.
Your data
Your company owns the data it puts into CaldaPro. You give us permission to host, process and display it only as needed to provide and support the service. You can export your data while your account is active, and ask us to delete it when you leave.
Your responsibilities
- Only enter customer information you are allowed to collect and use.
- Get the consent the law requires before texting customers, and honor opt-outs (replying STOP opts a customer out automatically).
- If you turn on call recording, you are responsible for complying with recording-consent laws; CaldaPro plays a recording notice on calls it records.
- Your contracts, estimates, warranties, prices and tax settings are your own; CaldaPro provides templates and tools, not legal or tax advice.
Acceptable use
Don't use CaldaPro to send spam or unlawful messages, to break the law, to access other companies' data, to probe or overload the service, or to resell it without our permission. We may suspend accounts that put the service or other users at risk.
Plans, usage and billing
- Plans are billed in advance monthly, every 6 months, or yearly, at the prices shown when you subscribe. Prepaid terms include the stated discount.
- Usage beyond what your plan includes — such as extra call minutes, extra phone numbers or extra users — is billed at the posted rates on your next invoice.
- We may change plan prices or usage rates with at least 30 days' notice. Changes to plan prices take effect at your next renewal.
- Prices don't include taxes, which are added where required.
- Card payments you collect from your customers are processed by Stripe under Stripe's terms, and Stripe's processing fees apply.
Cancelling
You can cancel at any time; the service stays active through the end of the period you've paid for. Prepaid periods are not refunded except where required by law.
Third-party services
CaldaPro works with services such as Google, Microsoft, Twilio, Stripe and SendGrid. Their availability and terms are outside our control, and features that depend on them may change if they do.
Availability and warranty
We work hard to keep CaldaPro running and your data safe, but the service is provided "as is" and "as available," without warranties of any kind to the extent the law allows. We don't promise that CaldaPro will be uninterrupted, error-free, or available at any particular time: maintenance, outages at the services we rely on, bugs and, rarely, data loss can happen. CaldaPro is a growing product, and features may be added, changed or removed. Keep your own records of anything critical to your business, and use the export tools regularly.
Limitation of liability
To the extent the law allows, CaldaPro is not liable for indirect, incidental or consequential damages or lost profits, and our total liability for any claim is limited to the amount your company paid us in the 12 months before the claim.
Indemnity
You will defend and hold CaldaPro harmless from claims by third parties — including your customers and employees — that arise from your company's use of the service, the information you put into it, the texts, calls and emails you send through it, or your breaking the law or these terms.
Changes and governing law
We may update these terms; if a change is material we will give account owners notice before it takes effect. These terms are governed by the laws of the State of California.
Who we are
CaldaPro is operated by Scott Thomas Moree II, doing business as CaldaPro, San Diego, California. Contact: hello@caldapro.com.